Welcome to the zrc zultys reseller center the central portal for authorized resellers only. Like all zultys phones, the zip 36g utilizes the session initiation protocol sip open standard and is managed from the zultys mx administrator application for rapid. Mx unified communications solution release zultys news. Our awardwinning platform allows businesses to easily deploy a complete voice and unified communications solution to connect all of their offices and teams together through a highly survivable distributed network. It communications zultys mxie ideacom it solutions for. It is one of those products that become an integral part of your daily work. The zip 33g is fully compatible with zultys awardwinning mxie software and combines a graphical backlit display, 6 programmable keys, dual gigabit ethernet ports with power over ethernet poe and a dedicated headset port, in an easy to use, cost effective, business ip phone. Zultys mobile integrates mobile workers into the corporate voice and unified communication ip phone system, providing critical functionality such as realtime presence, realtime im and secure chat. Zac incorporates all the interoffice communication featurespresence status, secure group chat, web conference, drag and drop call operationsinto an easy to use collaboration tool. Easy to understand, with builtin help menus, the mxie is designed to make it easy to access the amazing features of the zultys system. Mxie is an application offered by the software company zultys, inc frequently, people try to remove it. Mxie is a single interface that is used regardless whether you are lo gging in as an individual or an operator, acd, hunt group, or inbound call center agent. You can also use mxie s internal softphone feature and turn your computer into your phone.
Mxie lies within communication tools, more precisely instant messaging. This is intended for new users of the software as a quick overview of basic functions and features. Mxconnect lets you designate any phone as your business phone a sip phone, an analog phone, or even a mobile phone or home office phone, and twinning lets you easily switch between one phone and the other. Mxie controls all your calling functions and lets you call and be contacted at any phone you want through the mxconnect feature. You can expand to meet your needs by upgrading user licenses up to the service capacity of an ip phone system, or you can deploy additional mx systems. Contact center features, such as an outbound dialer, are also provided within the solution. Zultys mxie media exchange interface for end users software is a desktop client application that manages all business communications functions. Zultys ip phone systems seamlessly scale up to meet a com. Synchronize presence status between the two in both directions. Learn how to perform common tasks and troubleshoot issues in this helpful guide. With these commercial voip systems, you are always connected to your. May 06, 20 the zultys uc client application, called mxie, is natively supported on windows, mac and linux operating systems.
This video shows the integration between zultys mxie and lyncskype for business unified communications clients. Changing your presence on either device will change your presence on the other. I have run both security essentials and malware full scans and have come up with nothing. Mxie supports a range of operator groups and multiple levels of agent roles, and lets you log into multiple roles simultaneously.
Zultys mobile communicator for android is a realtime unified communications mobility solution that provides mobile employees realtime access to their corporate zultys unified communication system. Plantronics wireless headset integration with mxie softphone to provide answer disconnect control from the headset. If you are looking for software downloads or technical information, please navigate to zultys knowledgebase system zkbs at zultys. Scale seamlessly as your companys needs grow zultys mx series of ip phone systems seamlessly scale up to meet a companys growing communications needs, often without ever requiring any additional hardware. Zultys is a manufacturer of voiceoverip communications systems for organizations with 1010,000 users. Video tutorials zultys training videos ideacom ecsi cloud.
If you are an authorized reseller and looking for sales and marketing. Mobility integrate smart phones with zultys mobile communicator app, enabling mobile workers to access the same features of the office. Switchvox software is a product of digium company while zultys mx system is a product of zultys company. The mxreport client software is installed on the users pc. The 5 most important steps to a successful mxie deployment during the installation of your new zultys phone system include the following steps. Zultys mobile communicator app extends the awardwinning mxie unified communications desktop client to the mobile device, and gives employees on the go access to their corporate office to connect them as if they were in the office. Enhanced features of zultys outlook communicator are compatible with zultys integrated contact center solution. The intuitive, mxie media exchange interface for end users is a desktop client application that integrates and manages all of your. Zultys will use standard sip messaging which allows you to talk with mxie users. Apr 09, 2012 this provides the basic setup and operation of zultys 7. When we switched over to the zultys ip pbx failover system, all of the zultys phones and mxie s were working immediately through the mx at the data center. Users can download the upgrade from zultys resource center free of charge for systems covered by a current extended warranty or software subscription, the company said.
A decade ago, business communications meant office telephones. Mxconference is fully integrated with the mxiedesktop unified communications client, and uses a simple management window to schedule, manage and launch audio conferences through basic pointandclick commands whether they are on demand or planned weeks in advance. Mxie is the software interface by which system users can access mx services. Zultys mx series offers the mxie client for end users that integrates presence, email, softphone calling, call control, faxing and video calling in a single application. Run the mxreport setup program to install the software on users pc. Apr 11, 2011 this is an extended version of how to use features in the zultys mxie client. Zultys delivers the most compelling featurerich enterpriseclass ip phone system available. Zultys voip systems are ideal for any southern california business thats looking for an allinone telecom system. The zip 36g is fully compatible with zultys award winning mxie unified communication application, allowing users to manage calls and messages directly from their computer. For the ultimate in ease and convenience, you can choose a fully hosted and managed zultys cloud services with packages designed for standard business users, premium features for comprehensive unified communications capabilities, and contact center packages ideal for customer service, sales and support organizations. How to do the first time install and configuration of the mxie desktop application for windows and macintosh computers. The zultys mxvideo solution has the following requirements. Both switchvox and zultys mx system are deployable as hybrid, onpremise or as cloudbased.
Zultys products include ip phone switches, a wide variety of ip business telephones, web and audio conference solutions, contact center systems and unified communications solutions through a global network of zultys certified partners. Please note zkbs and zrc require separate registration and login. The two systems are ideal for various business sizes including small business, medium and large business. How to use your zultys mxie business phone software.
Oneclick to call start receive and control calls via mouse, keyboard or telephone builtin softphone mxconnect lets you make any phone your business phone, and maintain call control through mxie find mefollow. Zultys mx series of ip phone systems seamlessly scale up to meet a companys growing communications needs, often without ever requiring any additional hardware. Mar 2020 commandhubs hubdrop provides secure document exchange for staff working from home. Good morning, i am constantly seeing malwarebytes blocking this i. Zultys is a premier provider of ucaas, saas, hosted business phone services and premise based communications systems. Make calls via the zultys phone system from the lyncskype for business application. Download the installer from the web page of your mx which is provided by your system administrator. Complete customization whether you are looking to just make calls from your computer, or are a contact center supervisor looking for a dashboard, you can completely control your experience. Layout options, address book, buddy list, user presence and notes, man. Sometimes this can be difficult because doing this by hand takes some knowhow related to windows internal functioning.
Zultys mxie is a great way to manage your business communications. Zultys gives the user the freedom to tailor the deployment thats best for them. As apples penetration has increased in the business community, mx release 8. Zultys mobile communicator integrates mobile workers into the corporate voice and unified communications ip phone system, providing critical functionalities such as realtime presence, realtime im and secure chat, single number contact, incoming call and im alerts, iphone mail integration that lets you email contacts right from zultys mobile. Zultys common issues call drops after 15 minutes first check to make sure that you are running the minimum compatible software release 6. You will find price lists, powerpoint presentations and many other materials to make your job easier.
Zultys offers enterprise class solutions like 1 unified communications, crm, call recording and archiving, seamless multisite integration, connectivity to all classes of network services from analog to sip trunking, high volume voice and web conferencing, and a worldclass user and admin interface. Zultys integrates voice, instant messaging, email, video, web conferencing and office phones, smart phones, tablets and computers to work seamlessly on a powerful unified communications platform. When a user places a call through the application with it bound to the app it will just ring the users own extension. Mxie s flexible design lets you support full contact center functions in addition to your daytoday call and front office needs. Mxie software true unified communications through one software interface. This section covers first time setup, binding, presence status, presence note, buddies list. Initial cost savings no large upfront investment by purchasing an office telephone system. Zultys technologies was founded in 2001 by iain milnes. Every office employee here uses it every day a great indicator of mxie. Zultys integrates voice, instant messaging, email, video, web conferencing along with office phones, smart phones, tablets and computers to work seamlessly on a powerful unified communications platform. This software was originally produced by zultys technologies.
Zultys has out of the box support for sip with integrated sip gateway, which i thought meant you didnt need additional hardware. Its corporate headquarters is in sunnyvale, california. I have never seen such a powerful backup done in that time. After several years of daily use, we have never had a glitch or a crash. Find zultys software downloads at cnet, the most comprehensive source for safe, trusted, and spywarefree downloads on the web. Features can be easily added or removed as your business needs change. Additionally, synchronize your outlook calendar with the zultys mxie clients presence status to have your mxmeeting events appear within outlook and generate screen pop reminders and automatic presence status changes. Zultys mxie desktop software, from what i can tell costs theres no mention of free where as shoretel provides personal communicator for no additional cost. The android mxie app will let you make voip calls if youre attached to a wireless connection with internet connectivity. The mx is provisioned for video and the user has a web camera.
Zultys, a leading provider of innovative unified communications solutions that empower businesses to collaborate effectively, today announced its release version 12 for the awardwinning mx platform for on premises, virtualized and hosted solutions. Zultys zultys phone system, zultys mobile, zultys phones. How to use the basic features of mxie so that you are productive. With zac zultys advanced communicator you can pull your team into the same virtual room. This release enhances and improves functionality for all zultys deployment formats as well as adding much sought after new features to the mx. Mxreport is an advanced report writer software client running under microsoft windows that gives the user the ability to access the cdr fields, extract, analyze and report the data in customized report templates.
Zultys mxvideo user licenses one time per user license, no recurring charges each user must have a zultys mxie client software license. Being able to deploy either a cloud solution, premise solution or a hybrid is. I am attempting to troubleshoot an issue with the mxie voice application. To register for zrc access, you will need to provide your corporate email address. Mxie has proven to greatly improve efficiency in the office. Originally founded in 2001, zultys was a pioneer in voice over ip technology, being one of the first companies to deliver a truly sipbased pbx to the market. Company representatives utilize the award winning mxie unified communication client to easily answer and process web chat requests the. May 23, 2016 overview of zultys mx250 enterpriseclass ip pbx the mx250 ip phone system is a featurerich enterpriseclass business ip telephony system that supports high quality voip and unified communications services for up to 250 users on a single appliance and can be seamlessly expanded through an mxnetwork to support up to 10,000 users and 128 offices. The 5 most important steps to a successful mxie deployment. I knew the theory, however seeing 100 phones connecting in seconds to the data center pbx, was literally crazy. Zultys mxie advanced training section 1by yiptel youtube.
Zultys not only provides its own line of high quality sip desktop and wireless phones, but also supports a growing range of 3rd party phones and services. Mxies flexible design lets you support full contact center functions in addition to your daytoday call and front office needs. This pc program was developed to work on windows xp, windows 7, windows 8 or windows 10 and is compatible with 32bit systems. For the ultimate in ease and convenience, you can choose from one of our 3 available user packages designed for standard business users, premium features for comprehensive unified communications capabilities, and contact center packages ideal for customer service, sales and support organizations.
The zultys knowledge base system provides our resellers and end users access to software, technical documentation, application notes, knowledge base articles, and other resources that will assist in better understanding zultys products and services on a technical level. Uc, unified communications, mxie, zac, iphone, android, zultys. This center contains sales and marketing materials to assist zultys reseller partners with the sales process. This increases your ability to multitask and handle overflow and priority calls. Home products unified communications mxie software. As with the flexible zultys mxie unified communications interface client, the user can choose from multiple ways to perform the same function, e.
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